Author(s)

Huangying Zhou ¹, Xianghui Tao ¹, Jiaqin Long ¹, Ying Zhou ¹

Affiliation(s)

¹ Law School, China Jiliang University, Hangzhou, Zhejiang, 310018, China

Corresponding Author

Huangying Zhou

ABSTRACT

The People's Court of Yiwu bravely established the digital reform wave, constantly targeted digital, diversified, professional, and layered filtering of disputes, and built a collaborative application scenario of market trade dispute resolution with the "docking center for trade dispute litigation and mediation" as the main body. The platform has formed a series of experience in Yiwu, such as digital empowerment dispute resolution, electronic service lost connection repair, dispute early warning model litigation, etc. In the face of such major problems as insufficient cloud platform system optimization, limited dispute resolution scope, and low platform penetration, we can address them by improving the platform intelligence level, expanding the platform dispute resolution scope, and strengthening publicity and promotion. Its future outlook aims to create a front end for market trade disputes to resolve the "Yiwu sample", further promote the iterative upgrading of the platform system, cross regional and cross departmental linkage, and boost the construction of a unified national market.

KEYWORDS

Cloud platform, Digital dispute resolution, Connection between litigation and mediation, Dispute resolution

CITE THIS PAPER

Huangying Zhou, Xianghui Tao, Jiaqin Long, Ying Zhou, Resolving Disputes on the "Cloud": Exploring a New Model for Resolving Market Disputes at the Front End. Cloud and Service-Oriented Computing (2022) Vol. 2: 48-54. DOI: http://dx.doi.org/10.23977/csoc.2022.020107.

REFERENCES

[1] Zhang Youlin, Pang Yunxia. Construction of China's Model Litigation System. People's Forum, 2017 (5): 53-54.
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[3] Zhang Xiheng. Going Out of Fragmentation: Building an Integrated Platform for Multivariate Dispute Resolution. Gansu Social Sciences, 2021 (6): 78-81.
[4] Lu Haiyan. Research on Intelligence of Civil Dispute Resolution from the Perspective of Modernization of Governance Capacity. Guangxi Social Sciences, 2020 (3): 45-48.
[5] Fan Yu. Chinese Characteristics and Times Characteristics of the Reform of the Diversified Dispute Resolution Mechanism. People's Court News, March 9, 2021 (2).
[6] Fan Yu. Development and enlightenment of diversified dispute resolution mechanism in the contemporary world. China Applied Law, 2017 (3):35.
[7] Cao Huijie. Analysis of Lawyers' Participation in Pre litigation Mediation System. Chinese Lawyers, 2021 (12): 62-64.
[8] Xie Pengyuan. Trust mechanism for online dispute resolution. Legal Science (Journal of Northwest University of Political Science and Law) 2022 (2): 63-68.
[9] Zhang Weizheng, Xiang Kaili, Zhang Danqing. When the dispute resolution mechanism collides with the Internet+era in the field of litigation mediation connection. People's Court News, December 20, 2019 (5).
[10] Meng Tingting. Analysis on the development of the litigation mediation docking mechanism. China Justice, 2021 (2): 35-36.

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