Author(s)

Lin Muying, Qi Kai

Corresponding Author

Qi Kai

ABSTRACT

Nowadays, the internet has become an integral part of our daily life. Communication is now easier and more efficient than the past. Since the modern era of communications has begun, the world has changed dramatically. Social media is now an alternative platform of media that has been widely used over the past few years. There are various sites that have their own niche markets and specific users. Additionally, social media has transferred from not only personal use but also to the commercial sector, it creates communities which are beneficial to user and can also connect family and friends. The use of social media can sometimes be uncontrollable. It may be useful or harmful, it depends on the information that is displayed on the webpage. The openness of social media may mislead some people in terms of how they understand the information available. This paper is going to examine the benefits of using social media to communicate, and also the disadvantages that may occur and the characteristics of the online societies.

KEYWORDS

New Media, Social Media, Crisis, Public Opinion