Author(s)

Juan Shi, Dingyi Chang, Shen Duan

Corresponding Author

Shen Duan

ABSTRACT

objective: to explore the influence mechanism of social exclusion on college students' knowledge sharing behavior, methods: using the social exclusion questionnaire, PANAS emotion scale, mental resilience scale and knowledge sharing behavior scale, 367 questionnaires were issued to college students, and 281 valid questionnaires were collected.Results :(1) social exclusion significantly negatively affects college students' knowledge sharing; (2) social exclusion influences knowledge sharing through negative emotions; (3) the mediating effect of negative emotions on social exclusion and knowledge sharing is regulated by psychological resilience.Significance: the research results are of great significance to the intervention of influencing factors hindering college students' knowledge sharing and the in-depth understanding of the mechanism of individual and environmental factors affecting knowledge sharing.

KEYWORDS

Social exclusion, Negative emotions, Mental resilience, Knowledge sharing behavior