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Cross-border E-commerce Dispute Settlement Mechanism: Review, Reflection and Construction

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DOI: 10.23977/FEMS2020.042


Xiaowei Guan

Corresponding Author

Xiaowei Guan


Global cross-border e-commerce is booming, and the development of the corresponding dispute settlement system is also attracting attention, especially the large-scale application of ODR (Online Dispute Resolution). However, the existing dispute settlement mechanism still cannot fully meet the needs of various cross-border e-commerce disputes, and many problems need to be resolved urgently. Through in-depth analysis of the evolution of the cross-border e-commerce dispute settlement mechanism path, it is found that the evolution of different types of dispute settlement paths presents different degrees of endogenous mechanisms and the integration of exogenous mechanisms with the overall social system. Path evolution provides a useful reference for future institutional construction. From the perspective of global governance, China's construction of the cross-border e-commerce dispute settlement mechanism is crucial. Based on the review and reflection on the development of e-commerce dispute settlement, it provides suggestions for the construction of cross-border e-commerce dispute settlement mechanism.


Cross-border e-commerce, Dispute settlement, China path

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