Author(s)

Meng Liu ¹

Affiliation(s)

¹ Robert H. Smith School of Business, College Park, University of Maryland, Maryland, 20742, USA

Corresponding Author

Meng Liu

ABSTRACT

With the rapid development of artificial intelligence (AI) technology, its application in the field of psychological counseling is gradually increasing. With its efficient and convenient characteristics, AI psychological counseling provides psychological support and help for more people. However, this process also comes with a host of ethical issues, particularly privacy and data protection challenges. This paper aims to explore the ethical issues of privacy and data protection in AI psychological counseling, and put forward corresponding countermeasures and suggestions to promote the healthy development of AI psychological counseling. The research results show that although AI psychological counseling has the advantages of efficiency and convenience, there are also ethical issues such as privacy protection, data abuse, and human emotion neglect. This paper proposes to ensure the healthy development of AI psychological counseling by strengthening legal supervision, enhancing the ethical awareness of AI technology, and promoting human-computer collaboration.

KEYWORDS

Psychological counseling; artificial intelligence; privacy; data protection

CITE THIS PAPER

Meng Liu, Ethical issues and countermeasures of applying artificial intelligence to psychological counseling—Focusing on privacy and data protection issues. Applied & Educational Psychology (2024) Vol. 5: 32-41. DOI: http://dx.doi.org/10.23977/appep.2024.050606.

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