Author(s)

Jinlan Guo

Corresponding Author

Jinlan Guo

ABSTRACT

The purpose of this paper is to study changes in information dissemination and communication methods among government departments, rescuers and people afflicted by disasters during the processes of emergency management. In the mobile Internet environment, a citizen emergency alarm system should be established from the perspective of the government, in order to integrate resources from various government departments, and provide victims as well as rescuers with quick, real and effective information and services. Through this system, the government can better cope with unexpected events, and improve its administrative capability. Public trust of government can also be enhanced.

KEYWORDS

Emergency management, social media, alarm system