Author(s)

Xiaokai Zhang ¹, Guang Ji ¹, Han Zhang ¹, Chenyang Wang ¹

Affiliation(s)

¹ State Grid Henan Electric Power Company, Xuchang Jian'an Power Supply Company, Henan, Xuchang, 461000, China

Corresponding Author

Xiaokai Zhang

ABSTRACT

The digital wave is sweeping through the traditional energy industry with unprecedented momentum. As a critical hub connecting energy and users, power supply enterprises urgently need to restructure their management and service models. The "Five-Dimensional Integration" model, as an in-depth exploration under digital transformation, breaks through the limitations of fragmented business units and isolated data silos. It establishes a multi-dimensional framework with synergy across five core dimensions: customer, equipment, operation & maintenance, dispatch, and safety. Supported by digital twin technology, AI algorithms, and the Internet of Things, this model significantly enhances power grid transparency, responsiveness to faults, and proactiveness in customer services. In practice, "Five-Dimensional Integration" goes beyond the simple integration of tools—it is a fundamental shift in mechanisms and thinking, providing strong strategic momentum and support for high-quality development in power supply enterprises.

KEYWORDS

Digital Services; Power Supply Enterprises; Five-Dimensional Integration; Intelligent Operation & Maintenance; Collaborative Mechanisms

CITE THIS PAPER

Xiaokai Zhang, Guang Ji, Han Zhang, Chenyang Wang, The "Five-Dimensional Integration" Model of Power Supply Enterprises Empowered by Digital Technology Services. Journal of Electrotechnology, Electrical Engineering and Management (2025) Vol. 8: 190-196. DOI: http://dx.doi.org/10.23977/jeeem.2025.080122.

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